We're obviously continue to hoping to acquire a constructive reply but to this point are exceptionally unhappy in BA’s service.
Once you requested for anything they mentioned ” just wait I’ll be again in a minute”. They didn’t use their manners and after they handed out a drink you were being just specified Whatever you got without any option. They seldom smiled. There was no engagement Along with the passengers Whatsoever. No effort and hard work was supplied to see
An e-mail inquiry to British Airways client service Division resulted inside of a response from a consumer service consultant. We predicted an answer to our typical concern within a few hrs, but sadly, British Airways responded in 4 times.
in my sacrum that prohibits extended intervals of sitting down. The two flights on my return AY956 and BA795 were being Terrible. Wheelchair not offered in Athens and no support after we arrived 5 hrs early for flight in Helsinki.
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This is necessary for insurance plan needs, I noted it for you past week but up to now have nor received a reply, could this be dealt with be sure to, Michael Barnett
I am at present on vacation in Sydney australia I need to complain with regards to the shoddy way that me & my companion ended up taken care of on flt BA15 on 1/12/twelve Whilst we had booked this flight in June 2012 there were no double seats available and we ended up supplied two single which we refused on the aircraft,the panel involving The 2 seats was broken the steward had to move the foods and drinks over the broken panel,rarely Club Earth was it?
She took me again by Customs and Found my bag. But then I'd to return by Customs and possess all my baggage, purse, and continue bag X-rayed . I realize that, but All of this designed me an hour or so and a 50 % late to satisfy the driver which i experienced engaged just after I went going through Immigration.
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I had booked wheelchair support for my ninety one calendar year outdated mother who although chair bound can stand or walk long distances.
We arrived in the airport in Ibiza early having checked in on line and waited standing practically an hour or so to check in then we were advised that no wheel chair had been reserved .(I checked this morning and it is around the confirmation)
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I cringe to own to get in touch with you and only get upset. The one time it will take to acquire as a result of to speak to any one is simply diminished by your lack of consumer service and request to get in touch with One more quantity that only convey to us to simply call somebody else. YOUR Shopper SERVICE TO US IS HORRIFIC